MASKS from Venice and Venetian glass jewellery
About Us Stage Presence aim for at least your total satisfaction. If you have any suggestions or comments please email us.
Our contact details:
Stage Presence
48 Fore Street,
St. Columb Major,
Cornwall, UK
TR9 6AL
Phone: 01637 880622 within UK, +441637 880622 outside UK
Fax: 01637 889142 within UK, +441637 880622 outside UK
Email: kathy@stagepresencemasks.co.uk |
Making A Purchase Making a purchase is easy. Just browse our store, and add any items that you wish to buy into the shopping basket. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order.
We accept credit card payment. If you are shopping from North America or anywhere else outside the UK, place your order and your credit card company will convert the transaction to US Dollars or to your own currency.
We accept Visa, Mastercard, Maestro, Delta, Electron, Solo, Switch and JCB.
(Also we accept American Express, but by telephone only.)
If you prefer, you can telephone with, or fax, credit card details: +44 (0)1637 880622
Alternatively you can order by post and pay by cheque : Stage Presence, 48 Fore Street, St.Columb Major, Cornwall, UK TR9 6AL
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Shipping And Handling Handling charges are all included in our shipping charges.
Shipping charges are as follows:-
WITHIN THE U.K. :
By 2nd Class post: £2.50 including VAT
By 1st Class post: £4.00 including VAT
By Special Delivery : £8.00 including VAT
Orders over £200: FREE (and sent by Special Delivery)
Please note- Special Delivery guarantees next day delivery for items dispatched Mon - Thurs (incl.).
To EU countries (outside UK) :
Airmail (for orders up to £50): £4.00 including VAT [approx. 6 euros]
Airmail (for orders over £50): £8.00 including VAT [approx. 12 euros]
To USA : by airmail £10 [approx. US$20]
To all other countries : by airmail £10
(that is 10 GB Pounds)
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Delivery Schedule We deliver your order as soon as possible. We will normally send your order to you in 2 business days . International orders are generally received in under 10 days, and may arrive much sooner depending on destination.
Within the UK, Special Delivery orders are given priority with NEXT DAY delivery of orders made before 12.00 noon on Monday to Friday.
Any other very urgent orders, please telephone : +44 (0)1637 880622 |
| Back Orders If your item is not in stock, we can back order for you. You will always be emailed with the option to cancel your order with a full refund if you would rather not wait. |
Tax Charges For orders made from the UK or elsewhere within the European Union, 17.5% VAT is included.
All other orders are VAT free. |
| Credit Card Security When the order is placed at our website, credit card numbers are encrypted using 128 bit encryption. They are only decrypted by a secure computer. They are not held in clear text on any web site. |
| Guarantee All of our products come with a 30 day guarantee unless stated otherwise, but refunds cannot be given for masks showing signs of having been worn. |
Reaching Us If you need to reach us, please email us using the Contact Us link or email: kathy@stagepresencemasks.co.uk
Alternatively, you can call on 01637 880622 (ideally Mon-Sat 2pm-6pm).
Internationally, call or fax +441637 880622. |
Privacy Policy Stage Presence do not disclose buyers' information to third parties, except for goods delivery purposes.
Cookies are used on this shopping site to keep track of the contents of your shopping cart. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' and selecting to block cookies, but you will be UNABLE to place orders.
Data collected by this site is used to:
a. Take and fulfill customer orders
b. Administer and enhance the site and service
c. Only disclose information to third-parties for goods delivery purposes |
Returns Policy If you are not fully satisfied, please return your items in their original condition within 14 days and we will refund the full purchase price of the products. Your credit or debit account, from which payment was made, will be re-credited.
Note- masks showing signs of having been worn cannot be returned for refunds.
Your rights to return goods are protected under the EU Distance Selling Directive which can be found at http://www.hmso.gov.uk/si/si2000/20002334.htm |
Venetian MASKS and glass jewellery by Stage Presence - all authentic. |
